Your Privacy is Protected by boscuci

1. Introduction and Scope of This Policy

This Privacy Policy is published by boscuci ("we", "platform" or "boscuci") and applies to all individuals who use the boscuci website, register an account, make deposits or withdrawals, and use any services offered by this platform.

By registering an account or continuing to use the boscuci platform, you agree that you have read, understood and accepted the terms stated in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform.

boscuci operates under international licensing and complies with data protection requirements set by the relevant licensing authorities. This policy will be updated from time to time in line with changes to operational requirements or applicable regulations.

2. Personal Information We Collect

In operating the platform, boscuci collects several categories of personal information from its users. This collection occurs directly when you interact with the platform, and automatically through standard browsing technologies.

3. Purpose of Using Personal Information

The personal information we collect is used for the following purposes only:

• Creating and managing player accounts, including identity verification and password security.
• Processing financial transactions including deposits via Touch 'n Go eWallet, DuitNow, FPX (online banking), ShopeePay, and cryptocurrency (USDT, BTC, ETH), as well as withdrawals within one hour.
• Complying with legal and international licensing requirements, including Know Your Customer (KYC) procedures and anti-money laundering (AML) prevention.
• Providing customer support via live chat and email 24/7 in Malay and English.
• Sending you account-related communications, promotions, or service updates.
• Analysing usage patterns for the purpose of improving the platform and player experience.
• Detecting and preventing fraudulent activity, account misuse, and security threats.
• Fulfilling responsible gambling obligations, including monitoring playing habits and enforcing the minimum age of 21.

4. Sharing Information with Third Parties

boscuci does not sell, rent or disclose players' personal information to third parties for marketing purposes. However, in the following limited situations, some information may need to be shared:

• Payment processors: Payment service providers that process your deposit and withdrawal transactions receive only the information required to process those transactions.
• Statutory authorities: When required by applicable law or licensing, we may need to disclose information to the relevant authorities.
• Technology service providers: Companies providing technical infrastructure, cybersecurity, or analytics services for platform operations, subject to strict confidentiality agreements.
• Licensed game developers: Limited game session information is shared with licensed game software providers to ensure game integrity.

Every third party that receives data from boscuci is required to comply with data protection standards equal to or higher than this policy. They are prohibited from using that data for any purpose other than what has been specified.

5. Data Retention Period

boscuci retains your personal information for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. Our general data retention principles are as follows:

• Active account information is retained throughout the period the account remains active.
• Financial transaction records are retained for the period required by international licensing requirements and relevant legal compliance.
• After an account is closed, certain information may need to be retained for a set period to meet legal obligations or resolve any outstanding disputes.
• Data that is no longer needed will be securely deleted or anonymised in accordance with our data deletion procedures.

6. Use of Cookies and Tracking Technologies

The boscuci website uses cookies and similar tracking technologies to improve the user experience, maintain the security of login sessions, and understand how players interact with our platform.

• Session cookies: Used to maintain your login status while using the platform. These cookies are deleted automatically when you close your browser.
• Preference cookies: Store your settings and preferences such as your chosen language and display settings.
• Security cookies: Help detect and prevent suspicious or unauthorised activity on your account.
• Analytics cookies: Collect aggregated and anonymous usage data to help us understand platform performance.

You can control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality, particularly for login and game sessions.

7. Personal Information Security

boscuci implements appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

• All data transmitted between your device and boscuci's servers is encrypted using 256-bit SSL/TLS protocols.
• Player passwords are stored in a hashed form that cannot be decrypted — we ourselves cannot read your password.
• Access to internal systems that store player data is restricted to authorised personnel only, with two-factor authentication mechanisms in place.
• Our systems are continuously monitored to detect security threats and intrusion attempts.
• Security audits are conducted periodically by independent parties to ensure system integrity.

9. Cross-Border Data Transfers

As an online platform operating under international licensing, your data may be processed or stored on servers located outside Malaysia. boscuci ensures that any such data transfers are carried out with adequate protections in place, including:

• Legally binding data processing agreements with all data recipients.
• Compliance with internationally recognised data protection standards.
• Use of standard contractual clauses or approved transfer mechanisms to protect data in transit and in storage.